Getting good feedback
Good feedback from your customers is key to understanding how your business is performing and what needs attention.
Understanding how your efforts are performing is a win-win situation.
Seeing where your customers, where the money and more importantly, your own business is – is vitally important to get constructive feedback.
Knowing what your business is doing right is great but seeing what your business could do to improve is fantastic. These often small fixes, if left unchecked can frustrate customers and possibly be what leads your customers to abandon your platform, cancel or go to other providers.
So what are you doing to ensure your business is offering the best solution – and how are you checking it? Do you have anything in place to ask for feedback from your customers? Is it simple? It can be very simple and the suggested method can vary depending on your audience.
Understanding how your efforts are performing is a win-win situation.
Seeing where your customers, where the money and more importantly, your own business is – is vitally important to get constructive feedback.
Knowing what your business is doing right is great but seeing what your business could do to improve is fantastic. These often small fixes, if left unchecked can frustrate customers and possibly be what leads your customers to abandon your platform, cancel or go to other providers.
So what are you doing to ensure your business is offering the best solution – and how are you checking it? Do you have anything in place to ask for feedback from your customers? Is it simple? It can be very simple and the suggested method can vary depending on your audience.
